FAQ

Frequently Asked Questions (FAQ)

Which size should I choose?
You’ll find a size chart on every product page to help you pick the right fit. Still unsure? We recommend going one size up – or feel free to get in touch for personal advice.

Is the 30-day money-back guarantee still valid?
Yes – every order is covered by our 30-day money-back guarantee. If you’re not completely satisfied, simply return your item for a full refund – no questions asked.

What if the item doesn’t fit or isn’t quite what I expected?
We understand how frustrating it can be when something doesn’t fit just right. We’re happy to send you another size. Prefer to return it? No problem – returns are accepted within 30 days. Just send us a quick message and we’ll sort it out together.

Will there be any more restocks?
No – we’re selling through our final collection. Once an item is sold out, it won’t be restocked, so we recommend grabbing your favourites while they’re still available.

How long does delivery take?
Orders are dispatched within 24–48 hours, depending on your location. Once your order has been shipped, you will receive a tracking code.

What can I expect from the quality of the clothing?
We carefully select each fabric with attention to detail, ensuring pieces that are both stylish and made to last. You’ll find specific information about the materials and finishes on every product page.

Any other questions?
We believe fashion is all about self-expression and feeling confident in your own skin. That’s why we’re here to help you find the perfect outfit that reflects your unique style and personality.

Our dedicated customer service team is always happy to help – whether you need advice on sizing, styling tips, or simply want to say hello.

Feel free to reach out anytime via our contact form or email us directly at info@arthur-sydnet.com